GenY to the Xpower

intranet survey results by Valerie Hoven
September 3, 2010, 7:35 pm
Filed under: Intranet, Web 2.0

So I participated in an intranet survey from, and the results aren’t surprising. In the “general comments” in the end, clearly we have some unloved intranet administrators. “We have no support” or “Get leadership involved” and “never have IS maintain it – EVER!” were some of the responses. Why, why WHY is intranet the red-headed-step-child of communications? With technology growing exponentially, why are organizations so slow to adopt intranets and really use them to their full potential? Ahh, I’m just a broken record.

Here are some highlights from the survey.

  • Three out of four respondents give it its own distinct name, as well as a look and feel different from the external Web site’s.
  • Only a small portion of respondent organizations offer a personalized experience for users.
  • Only one in three respondents use metrics to evaluate its effectiveness.
  • Nearly one in four respondents do not offer any remote access to it.
  • Three out of four provide community terminals for non-desk bound employees to access.
  • Employee directories and internal search are extremely common features. Multimedia, CEO blogs, and social media are less popular.

1 Comment so far
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You’re the one with the brains here. I’m waitnchg for your posts.

Comment by Tish

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