GenY to the Xpower

Ironic: Most Useful Intranet Page for Employees by Valerie Hoven
November 11, 2011, 3:42 pm
Filed under: Intranet

Andrew Wright (@roojwright), you know I luv ya, but I got an email from the WIC regarding the intranet homepage design, and I couldn’t help but laugh.

The competition: homepage design, and the voting is simply, “Which intranet homepage do you think would be most helpful to its employees?” And the email even includes a link to a few samples submitted. I clicked the link and got something all too familiar.


2010: My intranet review by Valerie
June 2, 2011, 6:41 pm
Filed under: Intranet

So we all know that 2008-2010 were spent relaunching my hospital’s intranet. I actually had to do it twice because I broke it once, had to rebuild, then had to rebuild again to the original specs I had all along.

Here is a PDF with some before and after stats, benchmarking my intranet against our corporate intranet, and survey results. It might be of value to you, especially if you’re poor like me and can’t afford real benchmarking metrics.

Most interesting survey result: least common response for “what would you like to see on the intranet?” was blogs. They would rather have industry news and the weather. Weather?!

Don’t get too excited for the PDF. It’s not a cool infographic or anything. Just some slides and graphs showing what matters to employees, what they liked and what they didn’t like…

Update: June 2, RE: surveys
Information about the surveys.
Slides 2, 3, 4 and 13 were taken from a survey that was on the intranet, and it had a little more than 100 responses.
The rest of the slides were taken from a survey that our corporate healthcare system did, and more than 3,000 people from our hospital responded (there was an Ipod incentive I believe).
We have a little more than 9,000 employees total.
Our intranet receives about 1,000 unique visitors a day, 3,000 a month.

Intranet Screenshots by Valerie Hoven
February 14, 2011, 4:23 pm
Filed under: Intranet | Tags: , ,

So many people post to Twitter, LinkedIn, etc. asking for intranet screen shots. While Andrew Wright (@roojwright) is quick to respond, I figured I’d collect a list of sites with intranet examples.

Warning to viewers: Know that design is only part of building an intranet. Don’t forget about function, navigation, etc. Don’t get caught up in the design and end up with a product your viewers hate just because you loved the Flash screen and green colors. (See cartoon below.)

Now you may proceed!

Slideshow of examples:

Case studies with screen shots:

@rachellai83 shares screen shots on her company’s website at Intranet Connections.

Intranet Benchmarking Forum (@ibf) shares screen shots:

And the @ibf Facebook group:!/group.php?gid=2723005032&v=photos

Intranet Innovation Winners from 2010 by @steptwodesign:

For more guidance on intranet maintenance, design and creation, visit THE LIST of Intranet Resources.

New Intranet Articles in 2011 by Valerie Hoven
January 12, 2011, 6:21 pm
Filed under: Intranet

What a great start to the new year! Just this week I saw these articles on Twitter.

How to transform your intranet in a week by @digitaljonathan

7 techniques to improving your intranet by @ibf

And of course the Top 12 intranet posts of 2010 by @lindabolg

Simple Guide to Making Intranet Content Social by Valerie Hoven
November 24, 2010, 4:11 pm
Filed under: Intranet, Web 2.0

Using @roojwright’s social intranet presentation, I made a super simple list of ways to make your intranet social. This is a good start guide to new people on your intranet team, too. I thought I’d share with with all of my intranet fans. Keep in mind, we use Sharepoint, so some stuff is SP specific.

It’s a PDF because I wanted to use the little icons from Andrew Wright’s presentation.


A construction update widget and other lessons by Valerie Hoven
September 8, 2010, 9:59 pm
Filed under: Intranet

This blog post reviews an intranet case study and outlines some good ideas for planning as well as important web parts to include. Thanks @rachellai83!

intranet survey results by Valerie Hoven
September 3, 2010, 7:35 pm
Filed under: Intranet, Web 2.0

So I participated in an intranet survey from, and the results aren’t surprising. In the “general comments” in the end, clearly we have some unloved intranet administrators. “We have no support” or “Get leadership involved” and “never have IS maintain it – EVER!” were some of the responses. Why, why WHY is intranet the red-headed-step-child of communications? With technology growing exponentially, why are organizations so slow to adopt intranets and really use them to their full potential? Ahh, I’m just a broken record.

Here are some highlights from the survey.

  • Three out of four respondents give it its own distinct name, as well as a look and feel different from the external Web site’s.
  • Only a small portion of respondent organizations offer a personalized experience for users.
  • Only one in three respondents use metrics to evaluate its effectiveness.
  • Nearly one in four respondents do not offer any remote access to it.
  • Three out of four provide community terminals for non-desk bound employees to access.
  • Employee directories and internal search are extremely common features. Multimedia, CEO blogs, and social media are less popular.