GenY to the Xpower

pre-speaking jitters by Valerie Hoven

I’m worried that people coming to one of my sessions thinks I’m talking about social media. My presentation, called “Geek is Chic: Communicating and Promoting Technology in a Changing Healthcare World” is about how to tell your employees that their paper process will be automated.

Electronic medical records are being implemented all across the country, but so is Facebook and Twitter. The idea of an e-patient isn’t a patient who uses Facebook. It’s a patient who has a PHR and makes decisions using Web 2.0 tools. In order for a hospital to gear up for this shift in technology, you must first get the technology and brace yourself for change (that’s where I come in).

Social media planning comes next. Those tools help empower your own patients, and hopefully they make the right decision to come to your hospital.

So I hope people don’t leaving half-way through the presentation as we talk about CPOE because they wanted to talk about Twitter. I’ll let you know if I’m boo-ed out of my presentation.


Domo Arigato EMRs by Valerie Hoven
February 24, 2010, 8:06 pm
Filed under: HIT | Tags: , , , , ,

Doctors don’t like electronic medical records?!?! OMG! Stop the presses! I hope my sarcasm is clear here, but doctors not liking something isn’t news, especially when it comes to clinical documentation.

But there are ways to fix situations like this, when technology interferes with patient care. University of Pennsylvania has their EMRs set up on computers inside the patient rooms, but the computers are on a wall so the doctors have to have their backs towards the patient. Not at my hospital. We use computers on wheels (which naturally has to have an acronym like everything else in health care, but supposedly we can’t say “COW” anymore because it’s offensive), that way clinicians can go right to the patient’s bedside, input the data, and still see and talk to the patient. Does anyone use those touch pads where you can input patient data right into some sort of electronic tablet? That would be awesome! J

Yes, I realize that sometimes too much technology can be a problem, but EMRs are more than a way to ensure correct billing. They reduce prescription errors and other medical errors and can even sometimes decrease patient stay times. Or perhaps I just drank the cool-aid. Maybe someone should set me straight.