GenY to the Xpower

pre-speaking jitters by Valerie Hoven

I’m worried that people coming to one of my sessions thinks I’m talking about social media. My presentation, called “Geek is Chic: Communicating and Promoting Technology in a Changing Healthcare World” is about how to tell your employees that their paper process will be automated.

Electronic medical records are being implemented all across the country, but so is Facebook and Twitter. The idea of an e-patient isn’t a patient who uses Facebook. It’s a patient who has a PHR and makes decisions using Web 2.0 tools. In order for a hospital to gear up for this shift in technology, you must first get the technology and brace yourself for change (that’s where I come in).

Social media planning comes next. Those tools help empower your own patients, and hopefully they make the right decision to come to your hospital.

So I hope people don’t leaving half-way through the presentation as we talk about CPOE because they wanted to talk about Twitter. I’ll let you know if I’m boo-ed out of my presentation.


Do we all have to jump on the rap-about-hand-washing bandwagon? by Valerie Hoven
February 11, 2010, 5:37 pm
Filed under: Web 2.0 | Tags: , , , , ,

Some might argue that healthcare is a decade behind in technology adoption, yet hospitals are flocking to social media more than ever before. As hospital Facebook pages and Twitter accounts continue to grow, do we need to continue with the clinical raps? Seems like every week I’m finding a new rap about hand-washing or H1N1 vaccinations.

Yesterday, I tweeted a link to a hand-washing rap video. The tweet said this:
as hospitals join FB, twitter, etc., does that mean we have to jump on the rap-about-hand-washing bandwagon, too? #hcsm

It was quickly retweeted, but as this:
RT @valeriehoven: as hospitals join FB, twitter we should also rap-about-hand-washing too #hcsm

Then that tweet was retweeted and twisted and retwisted about half a dozen times…

Simply, adopting technology is hard. Once you finally have the new system, it’s hard to make sure you’re even using it right. Once you get that new patient registration system, there are still kinks to work out once implemented. Same is true for social networking. Just because we have a Facebook page doesn’t mean we have to do post everything our neighbor hospitals posts. Rather, let’s branch out a bit. How about yodeling for electronic medical records? Or even better, an interpretive dance about computerized provider order entry implementation?

first blog, be nice plz by Valerie Hoven
February 11, 2010, 2:27 am
Filed under: HIT, Life, Web 2.0 | Tags: ,

Some people have said that if you tweet, you should blog. Twitter has proven to be quite helpful to me, but it’s finally gotten to the point where I can’t keep it to 140 characters or less.

To my Twitter followers, especially #intranet, #hcsm and #hit, let me know who you are so I can follow your blogs, too.